Privacy Policy

1. Who we are

SwapFellow is a crypto-swap interface. Exchange execution is handled through integrated third-party infrastructure (for example, ChangeNOW and related liquidity providers).

2. Information we collect

• Usage data: IP address, browser and device info, visited pages, timestamps, and performance/error diagnostics.
• Contact data: email address and message details if you contact us.
• Cookies: essential cookies and optional analytics cookies (where applicable).

We do not run an account-based onboarding flow and do not request identity documents directly on our website for standard access.

3. How we use data

• Operate, secure, and improve website performance.
• Detect abuse, fraud signals, and technical issues.
• Respond to support requests and service questions.
• Comply with legal obligations where required.

4. Legal bases

Depending on your region, we process personal data under legitimate interests, consent, and legal obligations.

5. Third-party services

When you use embedded exchange components, you may interact with third-party providers directly. Their privacy terms govern how they process transaction-related data.

6. Data retention

• Operational analytics logs are retained only as needed for security and analysis.
• Support communications are retained for a reasonable period for follow-up and audit.

7. Security

We use commercially reasonable technical and organizational safeguards. No internet transmission or storage method is fully risk-free.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data, and may object to certain processing.

9. International transfers

Your data may be processed in jurisdictions outside your country. We use appropriate safeguards where required.

10. Changes to this policy

We may update this policy at any time by posting the revised version on this page.

11. Contact

Questions about privacy can be sent to support@swapfellow.com.